DRIVINGcustomersuccess

Patterson strengthens the dental and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner.

The value we bring to our customers

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Service
Excellence

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Unrivaled
Expertise

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Dedicated
People

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Easy &
Convenient

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Business
Solutions

Patterson Dental has strengthened the dental industry since our company’s founding in 1877.

Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly.

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65branches
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130,000products + equipment,
software, technology
and services

No other company supports the animal health market like Patterson.

We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets.

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80+locations
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144,000products + equipment,
software, technology
and services

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Supply chain and logistics

We source a complete range of everyday essentials and specialty products that dental and animal health customers need to run successful businesses.

Our extensive list of leading manufacturers grows daily, and we work with strategic partners to develop proprietary products and solutions for our customers. We take supply chain integrity seriously and are guided by our Supplier Code of Conduct to deliver high-quality products.

Patterson has more than 75 fulfillment centers strategically located across North America. We store our products in a controlled environment and every order is packed with precision and care by professionals to ensure orders are accurate and on time.

We are focused on exceeding environmental standards. We carefully select packaging materials to minimize environmental impact and create partnerships with environmentally responsible suppliers and vendors.

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And, we have received the National Association of Boards of Pharmacy (NABP) Drug Distributor Accreditation, formerly known as Verified-Accredited Wholesale Distributors® (VAWD®), for the following facilities engaged in wholesale drug distribution:

1004 Cornerstone Drive, Mt. Joy, PA

7055 Cleveland Road, South Bend, IN

925 Carolina Pines Boulevard, Blythewood, SC

6419 South 228th Street, Suite 101, Kent, WA

800 Monte Vista Drive, Dinuba, CA

1905 Lakewood Drive, Boone, IA

5000 A Dahlia Street, Denver, CO

4303 Technology Drive, South Bend, IN

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95%

We serve up to 95 percent of our customers with one-day ground delivery service.

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18,000
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35,000

Each day, our logistics team processes 18,000 orders and 35,000 packages with more than 99 percent accuracy.

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One of every two UPS trucks on the road is delivering a Patterson package.

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1500+ dedicated employees

Technology and solutions

Patterson connects customers with the technology and equipment that can take their business to the next level.

We guide customers as they choose, install and onboard the technology that is right for their specific needs.

The Patterson Technology Center (PTC) is staffed with teams dedicated to providing unrivaled service and support to help customers get the most out of their technology. With the industry’s most knowledgeable, highly skilled support specialists, the PTC provides technology and software assistance with a one-call resolution goal. The expert teams at the PTC are always ready to help our customers via online chat, email and phone.

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PTC has nearly 300 support specialists avaialble to help.

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Support specialists field more than 5,500 contacts each day.

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72% of support calls are resolved during the initial call.