New practice-building features added to Webster Veterinary's ePetHealth client communication service…
Motorika endorses Patterson Medical to distribute its high-tech Reo™Go product…
Patterson Medical to offer complete line of Saebo® stroke rehabilitation products in the U.S. and Canada…
Patterson Medical acquires Orthoplast® and Orthoplast® II product lines from BSN medical…
Announcing the Grand Opening of the new Patterson Technology Center…
Dental Lifeline Network reports record donation from Patterson Dental and business partners, supporting dental care for underserved people...
New Patterson Technology Center opens September 26, bringing additional value to customers...
Webster acquires full-service distributor, American Veterinary Supply Corporation...
Patterson Companies, Inc. board elects Ranell Hamm to Chief Information Officer post...
Patterson Companies announces dividend increase and expanded share repurchase plan…
Grins for a Good Cause initiative raises just under $300,000 to support breast
cancer awareness...
ePetHealth, a new online service from Webster Veterinary, provides veterinarians
with high-powered client communications platform...
Professional designations
Patterson not only complies with government regulations for doing business, we take a conscientious approach to establishing our own high standards and best practices.
Additionally, in managing our distribution network, Patterson Logistics Services Inc. (PLSI) holds and proactively monitors three industry standards:
1. VAWD® Accreditation (The Verified-Accredited Wholesale Distributors®)
Patterson Logistics Services, Inc. has received accreditation under the National Association of the Boards of Pharmacy (NABP®) as a verified-accredited wholesale distributor for prescription (Rx) drugs at its distribution facilities located in
5000A Dahlia Street, Denver, CO,
1004 Cornerstone Drive, Mt Joy, PA,
101 Wales Ave, Tonawanda, NY,
6419 S 228th Street, Kent, WA,
925 Carolina Pines Blvd, Blythewood, SC,
800 Monte Vista Drive, Dinuba, CA,
4303 Technology Drive, South Bend, IN,
1905 Lakewood Drive, Boone, IA,
and 7055 Cleveland Ave, South Bend, IN.
This accreditation was granted after an on-site audit by a representative of the NABP. Click
here for more information on the Verified-Accredited Wholesale Distributors® (VAWD®) program or to link to the NABP Web site.
2. AIB International
Three-fourths of our DCs in the U.S. have received AIB International’s Certificate of Achievement (not an actual "certification")
More about AIB International
3. ISO 9001 Registration
The PLSI organization currently holds registration to ISO9001: 2000. (This is a registration, not a certification.) In May 2009, we renew our registration to ISO9001:2008, which is a recent update to the 2000 version of the standard.
What is ISO 9001?
ISO 9001 is the internationally recognized standard for the quality management of businesses. It applies to processes that create and control the products and services that an organization supplies. ISO 9001 prescribes systematic control of activities to ensure that the needs and expectations of customers are met. This standard is designed and intended to apply to virtually any product or service, made by any process, anywhere in the world.
The benefits of implementing ISO 9001
Implementing a quality management system will motivate staff by defining their key roles and responsibilities. Cost savings can be made through improved efficiency and productivity, as product or service deficiencies will be highlighted. From this, improvements can be developed, resulting in less waste, inappropriate or rejected work and fewer complaints. Customers will notice that orders are met consistently, on time and to the correct specification. This can open up the marketplace to increased opportunities.
Why seek certification to ISO 9001?
Registration to ISO 9001 by an accredited certification body shows commitment to quality and to customers, along with a willingness to work towards improving efficiency. It demonstrates the existence of an effective quality management system that satisfies the rigors of an independent, external audit.
An ISO 9001 certificate enhances company image in the eyes of customers, employees and shareholders alike and provides a competitive edge in marketing.